Acceptable Use Policy

This Acceptable Use Policy explains the standards that apply when using Classroom Pulse.

The policy is intended to protect students, staff, customers, and the service itself by setting clear expectations for professional conduct, secure account use, and lawful data handling.

You may use Classroom Pulse for legitimate educational and operational purposes such as

• Recording and reviewing behavior-related observations
• Supporting intervention planning and reporting
• Coordinating with authorized team members
• Delivering parent communications through approved workflows
• Managing subscription, procurement, and administrative tasks tied to the service

You must not

• Violate law, school policy, or contract requirements
• Misuse student, parent, or staff data
• Enter knowingly false, harmful, or discriminatory records
• Attempt unauthorized access, reverse engineering, or disruption of the service
• Upload malware, spam, or abusive content
• Use the service to harass, discriminate, intimidate, or retaliate against others

Users should treat Classroom Pulse as a professional recordkeeping environment.

Best-practice expectations

• Enter objective, support-oriented information
• Limit record access to authorized users
• Review exports, reports, and AI-assisted drafts before sharing
• Avoid unnecessary personal data in notes or attachments
• Follow your institution's retention, disclosure, and communication procedures

Each user is responsible for protecting their access to the service.

Security expectations

• Use strong credentials and approved sign-in workflows
• Do not share accounts or passwords
• Report suspected unauthorized access promptly
• Remove access for users who leave the organization or no longer need it

We may investigate suspected violations of this policy and take action that is appropriate to the risk and severity of the issue.

Possible actions include

• Warning or required corrective action
• Temporary feature or account restrictions
• Suspension or termination of access
• Notification to the customer organization
• Legal action where necessary

Suspected misuse can be reported to support@classroompulse.io or security@classroompulse.io depending on the issue.